Cleopatra Casino — Quick Overview
This part of the review is quick and clear: no time-consuming details, just the facts about my gambling adventure in Cleopatra casino.
- I made my first deposit of €30 via Skrill. It was processed within a few seconds, so I was ready for the next step.
- I claimed the 100% welcome bonus and started my betting journey with €60 on my Cleopatra casino account.
- As Cleopatra is an Egypt-themed casino, it was obvious to me that the game should be Egypt-themed as well, to complete the atmosphere. To be precise, it was the Story of Egypt pokie by Spinomenal — a 6-reel 50-payline game with nice graphics and decent RTP.
- It looks like Egyptian gods were on my side as I finished the gambling session with €175, which I later cashed out successfully to my Neteller account.
It all looks nice at this point, but it’s not the time to end this review yet. Later in this review, I’ll tell you more about Cleopatra casino drawbacks, as they definitely exist.
Testing Cleopatra Casino in Australia — 6 Criteria
Here are the 6 quality criteria I use to test every Australian online casino that is lucky (or unlucky) enough to get into my hands.
And here are these quality criteria applied to Cleopatra online casino. Will it pass the test?
I always start testing a casino by checking its license. If there is none — the casino immediately makes it to my blacklist and gets reported. Luckily, it was all good with Cleopatra casino. It holds a Curacao eGaming license which might not be the most reputable one in the world, but one of a few available for Australian online casinos.
Besides, Cleopatra casino has a fairness certificate by iTechLabs which proves that the games here are safe and fair. The players’ data is protected by 128-bit SSL encryption, which altogether makes Cleopatra casino a really safe place for your bets.
Choice of payment methods
I often switch between several payment methods, so it’s important for me that the casino has a wide choice of banking options to choose from. If we are talking about deposits, Cleopatra casino can get a straight-A. Here, you can deposit your money using Skrill, Neteller, ecoPayz, Neosurf, Visa/MasterCard cards, MiFinity, Piastrix, and even Bitcoin.
But it’s more of a C if we are talking about withdrawals, as the choice is much more limited. The lucky players who got the wins in Cleopatra would only be able to cash them out via Neteller, Bitcoin, Bank transfer, and MiFinity.
Nevertheless, I managed to withdraw the money and it took me around 42 hours (including the time needed for the KYC procedure to be passed), which is quite a good result.
Sign-up bonus terms
working in favour of a casino. But Cleopatra casino became a rare exception as its welcome bonus wagering requirements are only 35x + the bonus is valid for 7 days, so I had all the chances to meet the terms and cash out the money. Thus, I deposited €30, got it doubled by Cleopatra, and started betting with €60 on my account.
A sign-up bonus is not the only promotion waiting for you in Cleopatra casino though. There are reload bonuses for the next deposits, weekend bonuses, Friday free spins, and so on. But don’t forget to check the terms — not all of them are so good.
Choice of games
Cleopatra casino is not only about the Egypt-themed pokies, that’s the fact. The game collection of the casino includes more than 4000 titles, with most of them created by famous developers like Play’n GO, Pragmatic Play, Microgaming, BetSoft, EGT, and so on.
The game list is easy to sort through — you can use a filter to pick a developer, a type of game, and even the number of paylines. The only drawback of the Cleopatra casino game-wise is that there are no free demo games that you can try before betting real money. The good news is, most of the games available in Cleopatra can be played for free right here on Pokiefilter, with no registration or downloads.
I tested the Cleopatra casino using both my iPhone and a laptop and didn’t notice any significant difference between a mobile and a full-scale version. The mobile interface was nice to use, all the features were available and easy to find, and I didn’t experience any crashes or freezes while making bets on the go in Cleopatra. So, it’s a good mobile casino for those who prefer not to stick in front of their computers for hours.
Customer support quality
Responsive customer support is a must-have for any online casino, as for me. You never know when the issue with your payments or anything else might occur, and you don’t want to wait for days for your email to be answered. In Cleopatra casino, customer support is available 24/7 via a convenient live chat. The operators are friendly and willing to help, so my overall experience with CS here was more than positive.
Cleopatra Casino — Other Things to Know
There are two more things to mention about Cleopatra casino. These are the good things, so better pay attention.
- Cashbacks and tournaments
There is a weekly tournament taking place in Cleopatra casino where you can win some bonus cash if you manage to stay in the top-30 on the leaderboard. The rules are simple: you get 1 bonus point for every €1 spent. The more points you have, the higher you get on the leaderboard.
But that’s not all. There is an amazing monthly cashback promotion that can bring you up to 15% of all your losses back at the end of the month. The amount of cashback depends on your level in Cleopatra’s loyalty program, so it’s a good option for the players who play in one online casino for a long time.
- Responsible gambling
Just like any other reliable online casino, Cleopatra promotes responsible gambling. If you feel like you are losing control over your bets, you can always set the limits with just a couple of clicks, or freeze your account — temporarily or forever.
You know I’m a strict and unbiased casino reviewer — not a single flaw can get past my eyes. But there are not a lot of flaws in Cleopatra casino, I must admit. The absence of demo games is not nice, but definitely not critical. A poor choice of withdrawal options is worse but still manageable.
In all the rest quality aspects, Cleopatra is a great gambling website that you can definitely trust your money. I really liked it and will come back to make more bets. Hope you’ll do too!